At Aulso, we deeply respect the intellectual property rights of all individuals and organizations. We are firmly committed to upholding these rights and maintaining a platform free from the unauthorized use of any third-party trademarks, copyrights, patents, or designs.
We strictly prohibit the listing or promotion of products that infringe upon any intellectual property rights, and we take all claims of infringement seriously.
Reporting Intellectual Property Infringement
If you believe that any content on our website, including product listings, images, descriptions, or packaging, violates your intellectual property rights, we encourage you to contact us immediately with the following information:
Required Information for Infringement Claims
To help us review your claim efficiently and take appropriate action, please include the following in your notice:
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Your Contact Information
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Full name
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Mailing address
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Telephone number
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Valid email address
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Description of the Intellectual Property Being Infringed
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Clearly describe the copyrighted work, registered trademark, patent, or other protected property you believe is being infringed.
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Include any registration numbers or official documentation, if available.
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Location of the Alleged Infringing Content on Our Site
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Provide specific URLs (e.g., product page links) where the infringing material is located on www.aulso.com.
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Submit Your Report
Please send your infringement notice and supporting information to our intellectual property team at:
Email: help@aulso.com
Our Response
Once we receive your complete claim, we will review it promptly—typically within 1 to 2 business days. If the report is verified, we will take immediate action, which may include:
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Removing the infringing content
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Disabling the related product listing
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Taking further internal measures to prevent future violations
Aulso reserves the right to reject incomplete or fraudulent claims. We also may contact you for additional verification before taking any action.
Thank you for helping us keep Aulso a respectful and compliant marketplace.